Let me introduce myself. My name is Rick Fox, and I've spent over 50 years helping businesses, both small and large, solve problems. I spent the first 25 on Wall Street as an Investment Banker where one of my assignments was working on troubled businesses and investments. As Investment Bankers we helped all types of businesses fix problems and raise capital. So, from helping to start new businesses to fixing broken ones, I've seen a lot.

One of the most exciting and important things I learned was in 1977, when I was asked to work with former McDonald franchisees to see if their new fast food restaurant concept could be saved. During this time I was introduced to the McDonald brother's Speedy Service System that Ray Kroc was franchising. The brothers knew how to build a turnkey system to operate a store, Ray knew how to take their model and make it scaleable and replicable. 

I learned more about creating a successful business from this system than at an Ivy League business school. The Operations Manual was a way to produce a perfect, predicable experience every customer, or client, every time. Since it cut down on mistakes, it took time and stress off training employees, gave management more time to work on business development, and allowed ownership some breathing room to be away from the business, yet maintain control.

Unfortunately, this old and established "systems approach" that is essential to starting a new business or fixing an existing one, has not been adopted by most small to medium size businesses. This website is dedicated to help fix this shortcoming.

The method I use differs from the way most advisors work. Too often they add to the confusion by giving advice that fits how they view the business, and not asking what business you want to build and then helping you craft a plan to implement the vision.

The process of building a better business that you can actually manage, grow and enjoy is the following:

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