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Operations Management
Operations
“Perfection is not attainable. But if we chase perfection, we can catch excellence.”
Vince Lombardi
Operations is usually the starting place for building a turnkey business. After all it is the area that directly impacts the customer or client. Unfortunately, few businesses build a turnkey operation and even fewer do the same for management, finance and marketing.
Operation Management (OM) as defined by Investopedia is the administration of business practices to create the highest level of efficiency possible within an organization. It is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization. However, it is much more than that.
The McDonald brother's Speedy Service System is the best turnkey I've seen. Next would be the Ritz Carlton. recorded every function in operations that must be performed and then documented how to do it in written operation manuals, thus creating a turnkey system.
Operations management controls all the processes and functions that go into producing products and services. It oversees and evaluates the complete operating system of your business. Without it it is impossible to manage your businesses daily activities and produce a perfect predictable experience every customer or client every time.
We will show you how to do it.
Benefits to Operations Management from Building a Turnkey business
Easier to achieve product/service quality
Customer satisfaction
Potential for Increased Revenue
Competitive advantage
Employees who are more satisfied and motivated to comply with company policies.